Chain of Command Process
How to Effectively Communicate with School and District Staff
The Wayne-Westland Community Schools Board of Education and the Superintendent expect that all concerns be treated with respect. Parents/guardians are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school.
To prevent that frustration, parents can become informed about the “chain of command,” or where to begin the communication sequence regarding their problem or concern. Many parent and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command.
The easiest way to communicate is via email; a phone call is the next preferable way. Here at Wayne-Westland Community Schools, we ask that you address any issues in the order as laid out in our Chain of Command document.
Click on the box below that best describes the origin of the concern.
Classroom Concern
Question / Concern : Follow the contact procedure through the steps below
Classroom Concern - Steps:
- Teacher
- Assistant Principal (middle and high schools)
- Principal
- Assistant Superintendent Curriculum
- Superintendent
Instruction/ Curriculum
Question / Concern : Follow the contact procedure through the steps below
Instruction/ Curriculum - Steps:
- Teacher
- Assistant Principal (middle and high schools)
- Principal
- Assistant Superintendent Curriculum
- Superintendent
Student Discipline
Question / Concern : Follow the contact procedure through the steps below
Student Discipline - Steps:
- Teacher
- Assistant Principal (middle and high schools)
- Principal
- Director of Student Services
- Assistant Superintendent Curriculum
- Superintendent
Special Education Services
Question / Concern : Follow the contact procedure through the steps below
Special Education Services - Steps:
- Case Manager / Service Provider
- Principal
- Supervisor of Special Education
- Director of Special Education
- Assistant Superintendent Curriculum
- Superintendent
School Staff Concern
Question / Concern : Follow the contact procedure through the steps below
School Staff Concern - Steps:
- Principal
- Assistant Superintendent Curriculum
- Superintendent
Food Service
Question / Concern : Follow the contact procedure through the steps below
Food Service Concern - Steps:
- Food Service Secretary
- Food Service Director
- Assistant Superintendent Human Resources and Operations
- Superintendent
Athletics
Question / Concern : Follow the contact procedure through the steps below
Athletics Concern - Steps:
- Coach
- Athletic Director
- Principal
- Assistant Superintendent Administrative Services
- Superintendent
Transportation
Question / Concern : Follow the contact procedure through the steps below
Transportation Concern - Steps:
- Bus Driver
- Transportation Supervisor
- Transportation Director
- Assistant Superintendent Human Resources and Operations
- Superintendent
Technology
Question / Concern : Follow the contact procedure through the steps below
Technology Concern - Steps:
- Executive Director of Technology
- Assistant Superintendent Administrative Services
- Superintendent
Facilities / Grounds / Building Issues
Question / Concern : Follow the contact procedure through the steps below
Facilities / Grounds / Building Issues Concern - Steps:
- Principal
- Supervisor Maintenance & Operations
- Executive Director Maintenance & Operations
- Assistant Superintendent Human Resources and Operations
- Superintendent
Homeless / Foster Student Support
Question / Concern : Follow the contact procedure through the steps below
Homeless / Foster Student Support Concern - Steps:
- Family Resource Center Specialist
- Homeless Liaison
- Assistant Superintendent Curriculum
- Superintendent
Champions Before and After School
Question / Concern : Follow the contact procedure through the steps below
Champions Before and After School - Steps:
- Contact that organization directly at 734-776-8983
EMU Bright Futures
Question / Concern : Follow the contact procedure through the steps below
EMU Bright Futures Concern - Steps:
- Bright Futures Director
- Assistant Principal (middle and high schools)
- Principal
Business Issue
Question / Concern : Follow the contact procedure through the steps below
Business Issue Concern - Steps:
- Business Department Secretary
- Purchasing / Grant Supervisor
- Assistant Superintendent Business and Finance
Administrative Office Contact Information:
Administration Office
Administration Office
Address: 36745 Marquette, Westland, MI 48185
Phone : 734-419-2000
Fax: 734-419-2123
Superintendent
John Dignan
734-419-2010
DignanJ@wwcsd.net
Assistant Superintendent Administrative Services
Scott Tocco
734-419-2010
ToccoS@wwcsd.net
Assistant Superintendent Business Services
Chanda Cleaves
734-419-2041
CleavesC@wwcsd.net
Assistant Superintendent Human Resources and Operations
Mike Kapolka
734-419-2032
KapolkaM@wwcsd.net
Executive Director Maintenance and Operations
Tony Spisak
734-419-2162
SpisakT@wwcsd.net
Executive Director Technology
Seth Wenzel
734-419-2089
WenzelS@wwcsd.net
Director Food Services
Joann Gross
734-419-2118
GrossJ@wwcsd.net
Director Special Education
Charles Hallman
734-419-2071
HallmanC@wwcsd.net
Director Student Services
John Besek
734-419-2083
BesekJ@wwcsd.net
Director Transportation
Chad Kundrick
734-419-2150
KundrickC@wwcsd.net
Homeless Liaison
Amanda Dybus
734-419-2035
DybusA@wwcsd.net
Special Education Supervisor
Heather Martinez-Varieur
734-419-2070
Martinez-VarieurH@wwcsd.net
Special Education Supervisor
Deb Parkinson
734-419-2068
ParkinsonD@wwcsd.net
Special Education Supervisor
Mona Mallad
734-419-2067
MalladM@wwcsd.net