Chain of Command Process

How to Effectively Communicate with School and District Staff

The Wayne-Westland Community Schools Board of Education and the Superintendent expect that all concerns be treated with respect. Parents/guardians are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school.

To prevent that frustration, parents can become informed about the “chain of command,” or where to begin the communication sequence regarding their problem or concern. Many parent and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command.

The easiest way to communicate is via email; a phone call is the next preferable way. Here at Wayne-Westland Community Schools, we ask that you address any issues in the order as laid out in our Chain of Command document. 

 

Click on the box below that best describes the origin of the concern.

Question / Concern : Follow the contact procedure through the steps below 

Classroom Concern - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Assistant Superintendent Curriculum
  5. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Instruction/ Curriculum - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Assistant Superintendent Curriculum
  5. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Student Discipline - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Director of Student Services
  5. Assistant Superintendent Curriculum
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Special Education Services - Steps:

  1. Case Manager / Service Provider
  2. Principal 
  3. Supervisor of Special Education
  4. Director of Special Education
  5. Assistant Superintendent Curriculum
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

School Staff Concern - Steps:

  1. Principal 
  2. Assistant Superintendent Curriculum
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Food Service Concern - Steps:

  1. Food Service Secretary
  2. Food Service Director
  3. Assistant Superintendent Human Resources and Operations
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Athletics Concern - Steps:

  1. Coach
  2. Athletic Director
  3. Principal
  4. Assistant Superintendent Administrative Services
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Transportation Concern - Steps:

  1. Bus Driver
  2. Transportation Supervisor
  3. Transportation Director
  4. Assistant Superintendent Human Resources and Operations
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Technology Concern - Steps:

  1. Executive Director of Technology
  2. Assistant Superintendent Administrative Services
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Facilities / Grounds / Building Issues Concern - Steps:

  1. Principal
  2. Supervisor Maintenance & Operations
  3. Executive Director Maintenance & Operations
  4. Assistant Superintendent Human Resources and Operations
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Homeless / Foster Student Support Concern - Steps:

  1. Family Resource Center Specialist
  2. Homeless Liaison
  3. Assistant Superintendent Curriculum
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Champions Before and After School - Steps:

  1. Contact that organization directly at 734-776-8983

 

 

Question / Concern : Follow the contact procedure through the steps below 

EMU Bright Futures Concern - Steps:

  1. Bright Futures Director
  2. Assistant Principal (middle and high schools)
  3. Principal

 

 

Question / Concern : Follow the contact procedure through the steps below 

Business Issue Concern - Steps:

  1. Business Department Secretary
  2. Purchasing / Grant Supervisor
  3. Assistant Superintendent Business and Finance

 

 

 

Administrative Office Contact Information:

Administration Office
Address: 36745 Marquette, Westland, MI 48185 
Phone : 734-419-2000
Fax: 734-419-2123

 

Superintendent 
John Dignan 
734-419-2010 
DignanJ@wwcsd.net 

Assistant Superintendent Administrative Services 
Scott Tocco 
734-419-2010 
ToccoS@wwcsd.net 

Assistant Superintendent Business Services 
Chanda Cleaves 
734-419-2041 
CleavesC@wwcsd.net 

Assistant Superintendent Human Resources and Operations 
Jill Simmons 
734-419-2032 
SimmonsJ@wwcsd.net 

Executive Director Maintenance and Operations 
Tony Spisak 
734-419-2162 
SpisakT@wwcsd.net 

Executive Director Technology 
Seth Wenzel 
734-419-2089 
WenzelS@wwcsd.net 

Director Food Services 
Joann Gross 
734-419-2118 
GrossJ@wwcsd.net 

Director Special Education 
Charles Hallman 
734-419-2071 
HallmanC@wwcsd.net 

Director Student Services 
John Besek 
734-419-2083 
BesekJ@wwcsd.net 

Director Transportation 
Rhonda Lyons 
734-419-2150 
LyonsR@wwcsd.net 

Homeless Liaison 
Amanda Dybus 
734-419-2035 
DybusA@wwcsd.net 

Special Education Supervisor 
Heather Martinez-Varieur
734-419-2070 
Martinez-VarieurH@wwcsd.net 

Special Education Supervisor 
Deb Parkinson 
734-419-2068 
ParkinsonD@wwcsd.net 

Special Education Supervisor 
Mona Mallad 
734-419-2067 
MalladM@wwcsd.net