Chain of Command Process

How to Effectively Communicate with School and District Staff

The Wayne-Westland Community Schools Board of Education and the Superintendent expect that all concerns be treated with respect. Parents/guardians are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school.

To prevent that frustration, parents can become informed about the “chain of command,” or where to begin the communication sequence regarding their problem or concern. Many parent and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command.

The easiest way to communicate is via email; a phone call is the next preferable way. Here at Wayne-Westland Community Schools, we ask that you address any issues in the order as laid out in our Chain of Command process below. 

 

Click on the box below that best describes the origin of the concern.

Question / Concern : Follow the contact procedure through the steps below 

Classroom Concern - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Executive Director of Elementary, Middle or High School Curriculum and Instruction
  5. Assistant Superintendent Curriculum and Instruction
  6. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Instruction/ Curriculum - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Executive Director of Elementary, Middle or High School Curriculum and Instruction
  5. Assistant Superintendent Curriculum and Instruction
  6. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Student Discipline - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Director of Student Services
  5. Assistant Superintendent of Administrative Services and Operations
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Special Education Services - Steps:

  1. Case Manager / Service Provider
  2. Principal 
  3. Director of Special Education
  4. Senior Executive Director of Special Education
  5. Assistant Superintendent Curriculum and Instruction
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

School Staff Concern - Steps:

  1. Principal 
  2. Assistant Superintendent of Human Resources
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Food Service Concern - Steps:

  1. Food Service Secretary
  2. Food Service Director
  3. Assistant Superintendent of Business and Finance
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Athletics Concern - Steps:

  1. Coach
  2. Athletic Director
  3. Principal
  4. Executive Director of Elementary, Middle, or High School Curriculum and Instruction
  5. Assistant Superintendent of Administrative Services and Operations
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Transportation Concern - Steps:

  1. Bus Driver
  2. Supervisor of Transportation
  3. Director of Transportation
  4. Assistant Superintendent of Business and Finance
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Technology Concern - Steps:

  1. Executive Director of Technology and Innovation
  2. Assistant Superintendent of Administrative Services and Operations
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Facilities / Grounds / Building Issues Concern - Steps:

  1. Principal
  2. Supervisor of Maintenance and Operations
  3. Executive Director of Maintenance and Operations
  4. Assistant Superintendent of Administrative Services and Operations
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Homeless / Foster Student Support Concern - Steps:

  1. Family Resource Center Case Manager
  2. McKinney-Vento Homeless Liaison (for Homeless) or Foster Care Liaison (for Foster Care)
  3. Assistant Superintendent of Curriculum and Instruction
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Champions Before and After School - Steps:

  1. Contact that organization directly :

    • (K-8) : (734) 771-1351

    • (Birth-PreK) : (248) 550-5278

  2. Principal

  3. College and Career Readiness Supervisor

 

 

Question / Concern : Follow the contact procedure through the steps below 

EMU Bright Futures Concern - Steps:

  1. Bright Futures Site Coordinator at building
  2. Bright Futures Asst. Director : (734) 649-6880
  3. Bright Futures Director : (734) 417-9973
  4. Principal
  5. College and Career Readiness Supervisor

 

 

Question / Concern : Follow the contact procedure through the steps below 

Business Issue Concern - Steps:

  1. Business Department Secretary
  2. Purchasing / Grant Supervisor or Payroll Supervisor
  3. Assistant Superintendent Business and Finance
  4. Superintendent

 

 

 

Administrative Office Contact Information:

Administration Office
Address: 36745 Marquette, Westland, MI 48185 
Phone : 734-419-2000
Fax: 734-419-2123

 

Superintendent 
John Dignan 
734-419-2010 
DignanJ@wwcsd.net

Assistant Superintendent of Administrative Services and Operations 
Scott Tocco 
734-419-2010 
ToccoS@wwcsd.net

Assistant Superintendent of Business and Finance 
Julie Campbell
734-419-2041 
CampbellJS@wwcsd.net

Assistant Superintendent of Curriculum, Instruction and Assessment
Jennifer Curry
734-419-2098
CurryJ@wwcsd.net

Assistant Superintendent of Human Resources 
Alexander Ofili
734-419-2032 
OfiliA@wwcsd.net

Bright Futures Asst. Director
Sam Froomkin
(734) 649-6880
samfroomkin@gmail.com

Bright Futures Director
Suzie Staley
734-417-9973
sstaley@emich.edu

Director Food Services 
Brian Vella 
734-419-2118 
VellaB@wwcsd.net 

Director of Special Education - Elementary School
Charlie Hallman
734-419-2071 
HallmanC@wwcsd.net 

Director of Special Education - Preschool
Anne Kennell
734-419-2068
KennellA@wwcsd.net

Director of Special Education - Middle School
Denis McBride
734-419-2068
McBrideD@wwcsd.net

Director of Special Education - High School
Mona Mallad 
734-419-2067
MalladM@wwcsd.net

Director Student Services K-12
John Besek 
734-419-2083 
BesekJ@wwcsd.net 

Director Transportation 
Chad Kundrick
734-419-2150 
KundrickC@wwcsd.net 

Executive Director of High School Curriculum and Instruction
Kimberly Pawlukiewicz
734-419-2705
Pawlukiewicz​​​​​​​K@wwcsd.net

Executive Director of Middle School Curriculum and Instruction
Sheri Grove
734-419-2092
GroveS@wwcsd.net

Executive Director of Elementary Curriculum and Instruction
Kate Brohl
734-419-2082
BrohlK@wwcsd.net

Executive Director Maintenance and Operations 
VACANT
734-419-2162 

Executive Director Technology and Innovation 
JaCinda Sumara
734-419-2089 
SumaraJ@wwcsd.net

Homeless Liaison 
Amanda Faughnan 
734-419-2035 
DybusA@wwcsd.net