Chain of Command Process

How to Effectively Communicate with School and District Staff

The Wayne-Westland Community Schools Board of Education and the Superintendent expect that all concerns be treated with respect. Parents/guardians are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school.

To prevent that frustration, parents can become informed about the “chain of command,” or where to begin the communication sequence regarding their problem or concern. Many parent and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command.

The easiest way to communicate is via email; a phone call is the next preferable way. Here at Wayne-Westland Community Schools, we ask that you address any issues in the order as laid out in our Chain of Command process below. 

 

Click on the box below that best describes the origin of the concern.

Question / Concern : Follow the contact procedure through the steps below 

Classroom Concern - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Assistant Superintendent Curriculum
  5. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Instruction/ Curriculum - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Executive Director of High / Middle / Elementary School Curriculum and Instruction
  5. Assistant Superintendent Curriculum
  6. Superintendent

 

Question / Concern : Follow the contact procedure through the steps below 

Student Discipline - Steps:

  1. Teacher
  2. Assistant Principal (middle and high schools) 
  3. Principal
  4. Director of Student Services
  5. Assistant Superintendent Curriculum
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Special Education Services - Steps:

  1. Case Manager / Service Provider
  2. Principal 
  3. Director of Special Education
  4. Senior Executive Director of Special Education
  5. Assistant Superintendent Curriculum
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

School Staff Concern - Steps:

  1. Principal 
  2. Assistant Superintendent Curriculum
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Food Service Concern - Steps:

  1. Food Service Secretary
  2. Food Service Director
  3. Assistant Superintendent Human Resources and Operations
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Athletics Concern - Steps:

  1. Coach
  2. Athletic Director
  3. Principal
  4. K-12 Activities Coordinator
  5. Assistant Superintendent Administrative Services
  6. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Transportation Concern - Steps:

  1. Bus Driver
  2. Transportation Supervisor
  3. Transportation Director
  4. Assistant Superintendent Human Resources and Operations
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Technology Concern - Steps:

  1. Executive Director of Technology
  2. Assistant Superintendent Administrative Services
  3. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Facilities / Grounds / Building Issues Concern - Steps:

  1. Principal
  2. Supervisor Maintenance & Operations
  3. Executive Director Maintenance & Operations
  4. Assistant Superintendent Human Resources and Operations
  5. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Homeless / Foster Student Support Concern - Steps:

  1. Family Resource Center Specialist
  2. Homeless Liaison
  3. Assistant Superintendent Curriculum
  4. Superintendent

 

 

Question / Concern : Follow the contact procedure through the steps below 

Champions Before and After School - Steps:

  1. Contact that organization directly :

    • (K-8) : (734) 294-1222

    • (Birth-PreK) : (248) 550-5278

  2. College and Career Readiness Supervisor

 

 

Question / Concern : Follow the contact procedure through the steps below 

EMU Bright Futures Concern - Steps:

  1. Bright Futures Site Coordinator
  2. Bright Futures Asst. Director
  3. College and Career Readiness Supervisor

 

 

Question / Concern : Follow the contact procedure through the steps below 

Business Issue Concern - Steps:

  1. Business Department Secretary
  2. Purchasing / Grant Supervisor
  3. Assistant Superintendent Business and Finance

 

 

 

Administrative Office Contact Information:

Administration Office
Address: 36745 Marquette, Westland, MI 48185 
Phone : 734-419-2000
Fax: 734-419-2123

 

Superintendent 
John Dignan 
734-419-2010 
DignanJ@wwcsd.net

Assistant Superintendent Administrative Services 
Scott Tocco 
734-419-2010 
ToccoS@wwcsd.net

Assistant Superintendent Business Services 
Chanda Cleaves 
734-419-2041 
CleavesC@wwcsd.net

Assistant Superintendent Human Resources 
Alexander Ofili
734-419-2032 
OfiliA@wwcsd.net

Bright Futures Asst. Director
Sam Froomkin
(734) 649-6880
samfroomkin@gmail.co

Director Food Services 
Joann Gross 
734-419-2118 
GrossJ@wwcsd.net 

Director Special Education 
Charles Hallman 
734-419-2071 
HallmanC@wwcsd.net

Director of Special Education - Elementary School
Heather Martinez-Varieur
734-419-2070 
Martinez-VarieurH@wwcsd.net

Director of Special Education - Middle School
(Temporary Contact)
Mona Mallad 
734-419-2067 
MalladM@wwcsd.net

Director of Special Education - High School
Mona Mallad 
734-419-2067 
MalladM@wwcsd.net

Director Student Services 
John Besek 
734-419-2083 
BesekJ@wwcsd.net 

Director Transportation 
Chad Kundrick
734-419-2150 
KundrickC@wwcsd.net 

Executive Director of High School Curriculum and Instruction
David Raft
734-419-2098
RaftD@wwcsd.net

Executive Director of Middle School Curriculum and Instruction
Sheri Grove
734-419-2092
GroveS@wwcsd.net

Executive Director of Elementary Curriculum and Instruction
Kate Brohl
734-419-2082
BrohlK@wwcsd.net

Executive Director Maintenance and Operations 
Tony Spisak 
734-419-2162 
SpisakT@wwcsd.net

Executive Director Technology 
Seth Wenzel 
734-419-2089 
WenzelS@wwcsd.net

Homeless Liaison 
Amanda Dybus 
734-419-2035 
DybusA@wwcsd.net